FAQ Frequently Asked Questions
1. What is Print-On-Demand (POD)?
Print-On-Demand (POD) is a business model where products are printed only when a customer places an order. At Haughty Broderie, we use this model for our exclusive collection of T-shirts, hoodies, and other apparel, ensuring each item is made to order with unique designs that stand out.
2. What types of products do you offer at Haughty Broderie?
We offer a variety of high-quality apparel, including:
- Unisex T-shirts
- V-neck T-shirts
- Women’s T-shirts
- Men’s T-shirts
- Long-sleeve shirts
- Hoodies
Each piece is crafted with the finest quality cotton and features exclusive designs that are updated regularly.
3. Are your designs exclusive?
Yes! All our designs are exclusive to Haughty Broderie. We pride ourselves on offering unique artwork that is carefully crafted and not available anywhere else. When you shop with us, you're guaranteed to wear something that sparks conversation and envy.
4. How do I choose the right size?
We provide detailed size charts for each product on the product page. Be sure to check the chart before placing your order to ensure a perfect fit. Our clothing is designed to provide comfort, and we offer various sizes to cater to different body types.
5. How are the products made?
Our products are printed using high-quality, sustainable methods that ensure vibrant and durable designs. Every piece is created with care and attention to detail, providing you with a product that looks great and lasts long.
6. Can I customize my order?
Currently, we offer exclusive designs only. Customization options are not available, but feel free to check our regularly updated collection for new and exciting designs!
7. Do you offer international shipping?
Yes! We ship globally to customers around the world. Shipping times may vary depending on your location, but we work with trusted partners to ensure reliable delivery. Shipping fees will be calculated at checkout.
8. What is your return policy?
Since our products are made to order, we do not accept returns unless the product is defective or damaged during shipping. If you receive a defective or damaged item, please contact us within 7 days of receiving your order, and we will assist you with a replacement or refund.
9. How long will it take to receive my order?
Production typically takes 3–5 business days, but shipping times will depend on your location. Please allow up to 2–3 weeks for delivery, although many orders arrive faster.
10. Can I track my order?
Yes! Once your order is shipped, you will receive a tracking number via email. You can use this to track the progress of your package.
11. Do you offer gift cards?
Currently, we do not offer gift cards. However, we do offer a wide range of products that are perfect for gifting. Check out our exclusive collections for something special!
12. Are your shirts eco-friendly?
Yes! We prioritize sustainable practices in our production. Our shirts are made from high-quality cotton, and we use eco-friendly inks for printing. We strive to minimize our environmental impact while offering you the best quality.
13. What payment methods do you accept?
We accept various secure payment methods, including major credit and debit cards, PayPal, and other trusted payment processors.
14. Do you have any discounts or promotions?
We occasionally run promotions or offer discounts through our newsletter. Sign up for updates to stay informed about special offers, new collections, and more!
15. How can I contact customer support?
If you have any questions or need assistance, feel free to contact us via our website's contact form or send us an email at haughtybroderie@gmail.com . Our customer support team is available to help with any inquiries.
16. Do you collaborate with influencers or brand ambassadors?
Yes! We are always open to collaborations with influencers and brand ambassadors who share our passion for unique and stylish apparel. If you're interested in working with us, please reach out through our contact page for more information.